Hermes agent workforce
Agents your staff message in Microsoft Teams, each limited to what that person is allowed to do.
“My people wait on IT, an assistant or the one colleague who knows where things are before they can get an answer or get something done.”
Example
Is the staging VPN up? Restart it if not.
It was down. I restarted it and it has been healthy for two minutes. You can do this because you are in the IT lead role.
The same request from a new hire gets the status only.
What gets installed
- Hermes agents in your Microsoft Teams, one per function or one for the whole company
- Roles and permissions, so the same agent does more for an IT lead than for a new hire
- A shared knowledge base built from your documents, tickets and runbooks
- Actions wired to your systems: infrastructure checks, deployments, mailbox and calendar work
What it replaces
The internal help queue, the “who do I ask” thread, and a personal chatbot that only knows what one person told it.
First deliverable: a working demo
An agent in your Teams, scoped to one role, answering from your own documents and completing one real task.
- Microsoft Teams
- Roles and permissions
- Open-source agent runtime